Frozen Chicken Exports strongly supports the humane treatment of animals. Our company maintains a strict animal welfare program that utilizes guidelines established by the National Chicken Council. The goal of our program is to avoid unnecessary suffering, prevent destructive behavior, provide proper nutrition and implement health programs through grow out and processing. These guidelines ensure that birds raised are taken care of with the highest standards starting at hatch. Humane treatment is practiced during the processing of the bird as well.
More FAQs
Shipping
Frequently asked questiHow Long does shipping take?
Average shipping takes 21 days depending on your port of delivery. We do offer an exact delivery time after your order has been shipped.
What shipping company do you use?
We use multiple shipping companies but mainly MAERSK, MSC or CGA CGM. Depending on shipping schedules, we could use other shipping companies.
What are the shipping conditions?
Our products are shipped in temperature controlled refigerator containers (reefer containers). They are shipped in 18°C temperatures. This ensures the freshness and quality upon arrival.
How do you handle shipping delays?
We do ship timely, unless otherwise. In the event of a major delay (more than 21 days) a mutual compensation shall be agreed upon with the buyer.
Payments
What payment methods do you accept?
We do accept T/T (Telegraphic Bank Transfers), Cash & Escrow payments.
Payment Policy Update: As of 1st January 2016, we no longer accept L/C payments for new orders. Existing contracts having L/C (Letter of Credit) as payment method, shall be honored till expiration with no renewal clause.
Do you provide payment receipts?
Yes, each payment has an ID and record in our database. We provide payment receipts and keep records for each payment.
How is my payment guaranteed?
All payments must be paid following instructions on the Payment Instructions.
T/T payments shall be received by Bulk Meat Exporters account or an authorized account by Bulk Meat Exporters.
We guarantee every payment sent to us directly, this guarantee is sealed with a payment record and receipt.
Escrow payments shall be guaranteed by the escrow company.
How long does it take to confirm payment?
This depends on the payment type. Bank transfers take an average of 5-7 business days.
Escrow payments are instant after confirmation from the Escrow Company.